Workflow Comparison

Maintenance That Takes Hours, Not Days

Traditional maintenance workflows involve 13 steps, 8+ phone calls, and 72+ hours. LettingGuru automates it down to 8 steps and under 3 hours — with zero phone calls.

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Hours Saved

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Phone Calls Eliminated

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Emails Eliminated

0%

Faster Resolution

Before vs After

13 Manual Steps vs 8 Automated Steps

See exactly where time, phone calls, and emails disappear when you switch to LettingGuru.

Traditional Way

13 steps
Total~72 hours across 13 steps

LettingGuru Way

8 steps
1
Tenant Reports via App
Tenant2 min
2
System Auto-Logs Issue Auto
SystemInstant
3
Categorised with SLA Timer Auto
SystemInstant
4
Auto-Assign Contractor Auto
SystemInstant
5
Contractor Remote Review
Contractor15 min
6
Quote Submitted In-App
Contractor30 min
7
Final Price Calculated Auto
SystemInstant
8
Landlord Approves In-App
Landlord~1 hour
Total~3 hours across 8 steps
The Impact

What Changes When You Automate Maintenance

Real numbers from agencies that switched to LettingGuru.

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Hours Saved

Per maintenance issue, from days to hours

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Phone Calls Eliminated

Zero phone calls needed in the process

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Emails Eliminated

Everything happens in-app, no email chains

0%

Faster Resolution

Average improvement in resolution time

How It Works

From Report to Resolution in 5 Simple Steps

No phone calls. No email chains. Just efficient, automated maintenance management.

01

Tenant Reports Issue

The tenant opens the LettingGuru app, selects the property, chooses the issue type and priority, adds photos, and submits. Structured data from day one.

02

Smart Triage & Assignment

AI analyses the issue, sets priority, starts the SLA timer, and auto-assigns the right contractor based on trade, location, and availability. Push notification sent instantly.

03

Contractor Reviews & Quotes

The contractor receives photos and details on their phone. They can often diagnose remotely, avoiding unnecessary visits. Quotes are submitted directly in-app.

04

Landlord Approves Instantly

The landlord receives a push notification with the quote. One tap to approve or reject — no emails, no delays. The contractor is notified immediately.

05

Work Tracked to Completion

Every status change is logged. The agency dashboard shows real-time progress. Costs sync to accounting automatically. Everyone stays informed without a single phone call.

Ready to Cut Maintenance Time by 90%?

See how LettingGuru transforms your maintenance workflow. Book a personalised demo with our team.